CSC Navigator

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There’s so much you can do online

View your balance and see how your super investments are performing or make an investment switch. You can add or update your beneficiaries as well as generate documents including Centrelink schedules. You can also manage your insurance (if applicable) including applying, changing or cancelling your cover.

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Your privacy, our priority

To help protect your account, we highly recommend enabling Multi-Factor Authentication (MFA) when logging in to CSC Navigator. MFA adds an essential layer of security and is the best way to ensure you can transact securely online. To keep member data and funds safe, we also have security systems in place to proactively monitor threats to try to prevent any member information becoming compromised.

Frequently asked questions

Can I still log into the Member Services Online or Pensioner Services Online?

No. CSC Navigator has replaced what was previously known as Member Services Online (MSO) and Pensioner Services Online (PSO).

Is there any reason I won’t be able to register online?

If you have never logged in or registered an email address with us before, you will need to get started by contacting us.

What information do I need to register?

To get started, you will need your CSC membership or identifier. The exact title of this differs according to which fund you are in.

Fund	CSC member identification
PSS	AGS Number
CSS	AGS Number
PSSap	Member Number
CSCri	Member Number
ADF Super	PMKeyS Number
MSBS	PMKeyS Number
DFRDB	PMKeyS Number

For pensioners

Your CSC membership or identifier needs to be followed by the first two letters of your fund. For example, 71234567PS for PSS pensions and N1111DF for DFRDB pensions.

See all fund suffixes in our table.

Fund	Suffix
CSS	CS
PSS	PS
DFRB	DB
DFRDB	DF
MSBS	MS
ADF Cover	AD
1922 Scheme	OS
PNG	PG

If you are a reversionary , you will also have another letter follow the two letters for your fund. For example:

71234567CSA for reversionary pensions.

Where can I find my CSC membership or pension identifier?

All correspondence you receive from us, whether it is in email or postal form, will have your member identification number at the top. Check your most recent Annual Statement or Letter.

I’m in more than one fund at CSC. Which membership or pension identifier should I use?

You can use any of your membership or identifiers to start the registration process, and you only need to register once—regardless of how many funds you are in. The advantage of CSC Navigator is that it brings all your funds and products together in one single view. Once registered, you will be able to access them all in the one place, with just the one log in.

I’m still having trouble finding my CSC membership or pension identifier

If you’re unable to find a previous Annual Statement, letter, or other correspondence, contact us.

I’m unsure of my fund(s)

Do you remember when you first started working for the Australian Government or joined the Australian Defence Force? We have a page to help you understand when our super funds opened and closed, and which one could be yours. See our overview of funds and products.

How do I enter an international mobile phone number when registering?

To correctly enter an international mobile phone number, start with the plus symbol (+) followed by the country code, then the mobile number without the leading zero. For example, an Australian phone mobile number would be entered as +61 4xxxxxxxx, when the number starts with 04.

How can I provide any feedback I have about the CSC Navigator?

If you have any ideas about CSC Navigator, or would like to provide some general feedback please fill in a feedback form.

What personal information is collected, held, used and disclosed by CSC?

The type of personal information that is collected, held, used and disclosed by CSC includes information about superannuation contributions, name and address details, date of birth, salary, employment details, beneficiary details, medical information and contact details. Sensitive information is collected where consent has been provided and the information is reasonably necessary for one or more of CSC's functions or activities. Sensitive information can also be collected where the collection of information is required or authorised by or under an Australian law or a court/tribunal order.

Read the CSC privacy policy

We’re here to support you

There are some things you can’t do online, such as change your name, date of birth or mobile phone number. Contact us to make these changes.